How is the executon planned out and what support is required from residents ?

SHORT ANSWER:
Step 1 - Centralise lift emergency intercom and make emergency helpline work.
Step 2 - Implement all extensions in common areas to cover gates, clubhouse, amenities, etc and give residents utility of the service
Step 3 - Ask residents to subscribe and use the services, pay and use


DETAILED ANSWER:
Intercom project has recently being divided into THREE sub-projects that are being concurrently executed

1. EMERGENCY Intercom Centralisation  - The Current deployment is that the termination side of this is mounted in basement/podium-lobby of each block where no one is available round the clock to pickup and answer calls for help)
2. Common Area Extensions (Gates, Offices, facilities, Club, Amenities, Service Providers)
3. Apartment Extensions

The first sub-project is being done by the builder and elevator company while Operator P is tasked with the 2nd and 3rd.

We recognise that their is very tight relation and inter-dependency between (2) and (3). Till their are not enough common area extensions , the utility of intercom remains low and will not drive residents to start subscribing. So the sub-committee has decided to 

• Expedite work on (1) and (2). Only recently the club got inaugurated, so the only work done till now was to enabling the wiring for (1) and (2) which is ALREADY COMPLETED. This was step 1.
• Make Clubhouse the control room of Operator P. He has been ALREADY MADE to shift from his temporary location to a more central permanent location below clubhouse. 
• Centralise all emergency Intercom to Clubhouse CCTV room. This will complete 90 communication points (60 elevator cars and 30 lift rooms in 30 blocks). This task is expected to complete by Dec 10, 2017
• Next enable all common area extensions (working phone) in as many common areas as feasible (some facilities and infrastructure is still not ready). The costs are borne by builder as of now. The number of such extensions maybe as high as 50 and we hope to completed this task by Dec 15, 2017
• In parallel we hope residents trust in our ability to get execution done, and start subscribing to intercom services. We need to move from 260 extensions to about 900 for residents which is a big journey and leap of faith. 

Sub-project 1 and 2 have been slow in execution and one of the reasons was that common area infrastructure like clubhouse, Security booths, maintenance office blow club were not ready and operational. So really their was no scope of doing any work except cabling and cabling HAS BEEN COMPLETED.  Now the only thing left is installation of handsets and voice gateways which is planned to be done as per above schedule. Residents in parallel must now start subscribing to intercom in larger numbers and this is support  and cooperation we need from each and every one of you.